Hotel Louis C. Jacob is situated in the upscale borough of Altona, Hamburg. It features a two-Michelin-starred restaurant and includes historical artwork by Max Liebermann. The hotel boasts a stunning view of the Elbe River and is adjacent to the renowned Museum für Kunst und Gewerbe.
Location
Hotel Louis C. Jacob is located near the picturesque Elbchaussee, making it ideal for leisurely walks along the water. The hotel is within close proximity to local cultural landmarks such as the Fish Auction Hall. Transportation options include access to nearby walking paths leading to the city center, facilitating convenient exploration.
Rooms
The hotel offers spacious rooms and suites focused on comfort and tranquility. Each room is equipped with modern amenities including free WiFi, Nespresso coffee machines, and extra-long beds. Suites feature opulent designs with high ceilings and natural stone bathrooms. Some accommodations provide balconies or terraces overlooking the Mediterranean garden or River Elbe.
Eat & Drink
Jacob's Restaurant showcases updated French haute cuisine, known for dishes like velvet lobster soup seasoned with champagne. The dining experience is enhanced by impressive surroundings that include large wall paintings and crystal chandeliers. Breakfast options are extensive, featuring a buffet with fresh fruit and artisanal selections, while evening drinks can be enjoyed at the Lime Tree Terrace.
Leisure & Business
The on-site wellness center features a large sauna, a small gym, and a relaxing area that offers a peaceful retreat. The hotel also has its own ship, MS Jacob, for private events and river tours. Business services are available, complemented by a gallery-like tunnel connecting two villa-style buildings.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delightful Breakfast!
“The breakfast selection was outstanding, and enjoying it while overlooking the Elbe Valley was a truly memorable experience.” view full review
Luxurious Suites!
“My suite was incredibly spacious, with a walk-in closet that offered more space than many standard hotel rooms.” view full review
Excellent Shower!
“The shower in my room had a wonderful pressure that made for an invigorating experience, though a minor tweak on the rain showerhead would enhance it even further.” view full review
Spacious Living!
“The living area in my room provided ample space, making it easy to relax and unwind after a long day.” view full review
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Stunning views
Excellent breakfast
Reservation issues
Lack of air circulation
7.6/10
Very good
Rooms
8.1
Location
8.6
Service
7.5
Dining
8.2
Guest reviews
7.6/10
based on 10 reviews
4.5/5
based on 648 reviews
8.7
8.7/10 based on 883 reviews
#37 of 350 hotels in Hamburg based on Tripadvisor
Anita
United States,
September
2024
8.2/10
This hotel is located in Altona, one of the best areas of Hamburg, right by the river. The rooms are spacious and have a homely feel, although they could benefit from better heating control. The staff is warm and friendly, making the service quite pleasant overall. One downside is that I didn't get to experience the dining myself, but it looked appealing. It’s an excellent value for money with a strong focus on comfort and location.
Rooms
7.0
The rooms were very spacious, clean, and had a homely feeling, but I found them a bit too hot and couldn’t adjust the heating.
Service
9.0
The staff were very professional yet warm and friendly, always ready to help, especially in the garage.
Location
10.0
The hotel is ideally situated in Altona right in front of the river Elbe, which is absolutely beautiful.
Dining
8.0
Facilities
7.0
The hotel has a range of facilities that are clean and convenient, although I did not use many of them during my stay.
Tom
United States,
September
2024
8.0/10
I had a lovely stay at the hotel, with an incredibly warm and comfortable room, although it could get a bit dark at times. The location in Altona was perfect for my needs, and I enjoyed the friendly staff, even though there was a small hiccup with my reservation. The dining experience was a highlight, especially the breakfast. Overall, it was a good value for money, but there were areas that could use improvement.
Rooms
8.0
The room was large and very comfortable, though slightly dark at times. I did appreciate how warm it was, which made me want to open the windows all night.
Service
7.0
The staff was friendly and welcoming, but there was a mix-up with my room reservation for four people, even after showing my Booking confirmation. They did their best to assist me afterward.
Location
8.0
The location in Altona is fantastic; it's conveniently located near Sieberlingstrasse, although I found it a bit centralized if you don’t have a car.
Dining
9.0
The breakfast was among the top five hotel breakfasts I've ever had; it was truly superb. I found the dining experience to be a highlight of my stay.
Facilities
8.0
I didn't utilize many facilities, but the overall ambiance of the hotel was very appealing and accommodating.
Donald
United States,
August
2024
8.2/10
I really enjoyed my stay at this hotel, as it offered a great location in Altona, with easy access to the river view. The rooms were exceptionally clean and quite spacious, making for a comfortable experience. The staff was friendly and went out of their way to help, although I had a hiccup with my room reservation. While I didn't get to try the food, it looked fantastic. Overall, it was a good value for money, though I felt the additional charges for certain amenities were a bit much.
Rooms
9.0
The rooms were exceptionally clean and had a homely feeling, providing generous space that made me feel comfortable throughout my stay.
Service
7.0
The staff was extraordinarily friendly and attentive, although there was a slight mix-up with my reservation.
Location
9.0
The hotel is located in Altona, which is one of the best areas of Hamburg, and it's conveniently close to the river.
Dining
8.0
While I didn't manage to try the food, the dining area looked stunning and the breakfast offerings seemed to be among the top I've seen.
Facilities
8.0
The facilities appeared well-maintained, contributing to a pleasant stay overall.
Ricky
United States,
August
2024
7.4/10
The hotel has a great location in Altona, right by the river, making it a lovely spot to relax. The rooms are comfortable, though they can feel a bit warm and dark. The service was friendly but had some hiccups during check-in. The dining experience was nice, especially breakfast, although it was a bit pricey. Overall, it's a solid choice for comfort and location, but not perfect due to a few service issues.
Rooms
7.0
The rooms were quite comfortable, although a tad dark and warm. I found that opening the terrace door helped with the warmth.
Service
6.0
The service was friendly, but there was some confusion with my reservation that made check-in a bit stressful.
Location
9.0
The hotel has a great location in Altona in front of the river, which is beautiful and easy to enjoy.
Dining
8.0
The breakfast was superb and among the best I've had, but I felt it was somewhat overpriced.
Facilities
7.0
Facilities were decent but not extraordinary; I didn't get a chance to use many of them during my stay.
William
United States,
July
2024
8.0/10
I had a mixed experience at this hotel. The location is fantastic, right in Altona with stunning views of the Elbe, and the rooms are impressively spacious. While the staff was friendly, they did have a bit of trouble with my reservation. Dining was a highlight, especially the breakfast, but the service could use some improvement. Overall, it's good value for money but not without its quirks.
Rooms
8.0
The rooms were spacious and offered a lovely view of the Elbe, although they faced the street and lacked air circulation.
Service
7.0
The staff was friendly, but they were not very aware of my reservation details, which was a bit frustrating.
Location
9.0
Situated in Altona, the location is one of the best areas in Hamburg and offers great connectivity to attractions.
Dining
9.0
Breakfast was excellent, definitely among the top five I've had, with a superb atmosphere.
Facilities
7.0
Facilities were decent, adding to the overall hotel experience.
Stunning views
Reservation issues
Janet
United States,
June
2024
7.4/10
My stay at this hotel was mostly enjoyable. The rooms were exceptionally clean and spacious, offering a great view of the Elbe River, which I loved. However, I found the service a bit aloof, and I wished it was more attentive. The location is beautiful, right by the river, but it felt a bit far from the city center. Overall, it was a solid experience, though there's definitely room for improvement.
Rooms
9.0
The rooms were exceptionally clean, spacious, and comfortable, with gorgeous views of the Elbe River.
Service
7.0
The service was exceedingly professional, but I found the staff a bit too aloof for my liking and could be more service-minded.
Location
8.0
The hotel is situated in a very nice area by the Elbe River, but it is a bit far from the city center.
Dining
6.0
The dining experience was decent but not exceptional, and a bit on the expensive side for what was offered.
Facilities
7.0
While the facilities were good, they didn't stand out as anything particularly special.
H.
United States,
June
2024
8.0/10
My stay at the hotel was quite enjoyable overall. The location was fantastic, right by the river with beautiful views. The staff were friendly and professional, but I did encounter one rude staff member. The room was spacious and comfortable, although it got quite warm at night. Dining was excellent, though a bit pricey. Overall, it was a great experience with a few minor hiccups.
Rooms
8.0
The room was spacious and had a lovely garden view, though it was incredibly warm and I had to keep the windows open all night.
Service
7.0
The staff were friendly and professional, although I experienced a rude interaction with one member.
Location
9.0
The hotel is located in Altona, one of the best areas of Hamburg, right in front of the beautiful Elbe river.
Dining
8.0
Dining was diverse and of the highest quality, but it was also very expensive for breakfast, costing around 40 Euro per person.
Facilities
8.0
The facilities were neat and well-maintained, adding to the overall pleasant stay.
Clarence
United States,
May
2024
8.0/10
My stay at the hotel had its ups and downs. The location was great, right by the river, but the room I got wasn't ideal due to some missing curtains. On the bright side, the staff was super friendly and accommodating. The breakfast was also top-notch, but I felt it was a bit pricey for what it offered.
Rooms
7.0
The room was quite large and comfortable, providing a nice view of the Elbe, but the missing curtains made it inconvenient.
Service
9.0
The service here was friendly and helpful. They made me feel welcomed right from the start and were attentive throughout my stay.
Location
8.0
The location in Altona is lovely, right by the Elbe. It's a bit out from the city center, though, which can be inconvenient if you don't have a car.
Dining
9.0
The breakfast was one of the best I've had at a hotel; diverse and high-quality, although it was a bit on the expensive side.
Facilities
7.0
The facilities were decent, but nothing stood out as particularly impressive.
Friendly staff
Missing curtains
Jeff
United States,
May
2024
8.2/10
This hotel boasts a wonderful location in Altona right by the river, which allows for a peaceful stay. The rooms are fantastic, quiet, and well-equipped, while the staff is friendly and helpful. However, there were some hiccups with the service regarding room reservations, and while the breakfast was great, it came at a high price. All in all, it’s a solid choice for a stay in Hamburg but expect to pay a bit more for the meals.
Rooms
10.0
I stayed in room 151, which was marvelous and had everything I could dream of, with a lovely view of the river. It was nicely set back behind another building, so it was very quiet even with the windows open.
Service
7.0
Although the initial check-in was a bit confusing due to a mix-up with my two rooms, the staff was very kind and actively made it right. They greeted me by name and really made an effort to confirm everything.
Location
9.0
The location is just perfect, right in front of the river and in one of the best areas of Hamburg, Altona. It’s wonderful to explore nearby, but it can be a bit challenging if you don’t have a car since it felt a little decentralized.
Dining
7.0
The breakfast served was among the best I've had - diverse and of high quality, but it was quite expensive, which was a bit of a letdown considering the cost.
Facilities
8.0
The hotel offered a great range of facilities, but I didn’t get a chance to experience everything due to my short stay.
Richard
United States,
April
2024
8.4/10
This hotel is situated in a lovely area right in front of the Elbe River, providing beautiful views. The rooms were exceptional, especially the ones with garden views, allowing me to see ships on the river. The service was friendly and attentive, making me feel welcomed throughout my stay. However, it was a bit far from the main city attractions, and the air conditioning in the room could have been better since it got quite warm at times.
Rooms
8.0
I stayed in a room with a garden view, which was exceptional. I really enjoyed watching the ships move along the Elbe River. However, it got a bit warm at times, but I could cool off by opening the terrace door.
Service
9.0
The staff here were incredibly friendly and very efficient, always making sure I was looked after. I really appreciated their attentiveness during my stay.
Location
7.0
Located in Altona, the hotel is in one of the best areas of Hamburg, right by the river. Although it’s a bit decentralized, not having a car made the commute a touch challenging, but the scenic route nonetheless offered beautiful views of the old mansions lining the road.
Dining
10.0
I had breakfast in the main dining room with a stunning view of the Elbe. I must say, it was among the top five hotel breakfasts I’ve ever had, with plenty of fresh seafood and other options.
Facilities
8.0
The hotel had great facilities, though I didn't utilize all of them. They seemed well-maintained and offered a good variety.
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